GlowKtm

Frequently Asked Questions

Here are some of the most common questions about shopping with GlowKtm. We've got you covered!

1. How can I place an order?

You can place an order through:

  • Our social media platforms (Instagram, Facebook, TikTok) by sending a direct message.
  • Directly on our website at glowktm.com.

2. Eligibility

To purchase products from GlowKtm, you must be at least 18 years old or the legal age for purchasing products in your jurisdiction. By making a purchase, you confirm that you are of legal age.

3. Products

GlowKtm sells a variety of beauty, skincare, and wellness products. All products comply with legal standards for quality and safety in relevant jurisdictions. Please ensure compliance with your local laws before making a purchase.

4. Orders and Payments

  • By placing an order, you agree to provide accurate and truthful information.
  • All prices are listed in NRS. Payment is due upon checkout.
  • We accept only Cash on Delivery.

5. Shipping and Delivery

We ship all over Nepal. Orders are processed and shipped within 2-5 business days, but delivery times may vary by location. Ensure that the products you purchase comply with your local laws. GlowKtm is not responsible for customs or legal issues.

6. Returns and Refunds

If you are not satisfied with your purchase, notify us or return it within 24 hours for a full refund or exchange. Returned items must be unused, in original packaging, and resalable. Provide photos for damaged products. Shipping costs are non-refundable, and customers cover return shipping fees.

7. Disclaimer of Warranties

GlowKtm provides all products "as is" with proper packaging. We make no warranties—expressed or implied—regarding accuracy, completeness, or suitability.

8. Limitation of Liability

GlowKtm will not be liable for indirect, special, incidental, or consequential damages. You agree to indemnify us for any losses, damages, or legal fees arising from the use of our products or website.

9. Changes to Terms

GlowKtm reserves the right to modify these Terms and Conditions. Changes will be posted on this page, and continued use constitutes acceptance.

10. Privacy Policy

Review our Privacy Policy for details on how we collect, use, and protect your personal information.